[Remote] Data Analytics & BI Senior Specialist

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Note: The job is a remote job and is open to candidates in USA. OnTrac is a leading provider of same-day and next-day delivery services in the U.S. and is seeking a Senior Operations Data Intelligence Analyst. This role involves defining operational performance metrics, developing reporting and visualizations, and collaborating with various teams to enhance data visibility and support decision-making.


Responsibilities

  • Develop and maintain standardized dashboards: Build, update, and monitor Power BI dashboards and recurring reports with consistent logic, clear definitions, and user-friendly design
  • Translate operational objectives into measurable KPIs: Convert business goals into structured metrics and visuals that guide decisions at site and network levels
  • Identify and close data visibility gaps: Partner with cross-functional stakeholders to scope issues and define improvements for better data availability and clarity
  • Ensure reliable data foundations: Work with Product and Engineering teams to confirm that required data is captured accurately and supports operational needs
  • Strengthen data pipelines: Collaborate with Data Engineering and Analytics to design, optimize, and maintain efficient data flows that support reporting and analysis
  • Advance reporting governance: Support metric standardization by applying consistent definitions, documentation practices, and governance processes to build a trusted single source of truth

Skills

  • 5+ years in analytics, business intelligence, or operations analysis (warehouse fulfillment, logistics, supply chain, e-commerce, or similar)
  • Expert-level Power BI dashboard development skills (data modeling, KPI design, large dataset handling)
  • Strong SQL skills for pulling, validating, and interpreting operational data
  • Familiarity with warehouse systems and operational event data (WMS scans, exception codes, labor/station tracking)
  • Experience supporting multi-site performance reviews and standardizing KPIs across a network

Benefits

  • Medical, Dental, and Vision insurance; HSA and FSA options
  • Life and Disability coverage (basic and voluntary)
  • Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
  • Competitive benefits and 401(k) with company match
  • Referral Bonus Program - Up to $500 per referral!
  • Paid Time Off including Holiday pay
  • Employee Assistance Program & a Safe and clean work environment

Company Overview

  • OnTrac is the solution of choice for last-mile e-commerce deliveries that helps retailers and shippers build a competitive advantage through faster delivery times, lower costs, coast-to-coast coverage, and reliable on-time performance. It was founded in 1991, and is headquartered in Chandler, Arizona, USA, with a workforce of 5001-10000 employees. Its website is http://www.ontrac.com/.

    • Company H1B Sponsorship

  • OnTrac has a track record of offering H1B sponsorships, with 2 in 2025, 4 in 2024, 1 in 2023, 3 in 2022, 2 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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